Frequently Asked Questions

Everything you need to know about shopping with Bonanza Satrangi

What are your shipping charges and delivery timelines?

We offer free shipping on domestic orders over a certain value. Standard delivery typically takes 3-5 business days within Pakistan, while international shipping timelines vary by destination.

How can I track my order?

Once your order is dispatched, you will receive a tracking number via email and SMS. You can use this number on our courier partner's website to monitor your shipment's progress.

What is your return and exchange policy?

You can exchange any unused, unwashed item with original tags within 14 days of purchase. Please note that sale items are generally not eligible for return unless they are defective.

Which payment methods do you accept?

We accept Cash on Delivery (COD), Credit/Debit Cards (Visa and Mastercard), and popular digital wallets to ensure a seamless checkout experience.

How do I ensure I choose the correct size?

Each product page features a detailed 'Size Guide' button. We recommend measuring yourself and comparing the results with our chart, as fits may vary between our Eastern and Western wear collections.

Do you offer international shipping?

Yes, Bonanza Satrangi ships worldwide. Shipping costs and delivery times are calculated at checkout based on the weight of the parcel and the destination country.