Returns & Exchanges
At Bonanza Satrangi, we strive to ensure your satisfaction with every purchase by offering a flexible 14-day return and exchange policy for unused items with original tags. Please note that for hygiene reasons, certain categories such as innerwear and fragrances are not eligible for return.
Initiate a Request
Contact our customer support team via email or phone within 14 days of delivery to request a Return Merchandise Authorization (RMA) number.
Pack the Items
Carefully place the items in their original packaging, ensuring all tags are attached and the original invoice is included in the parcel.
Ship to Warehouse
Send the package back to our central distribution center using a traceable courier service and provide the tracking details to our support team.
Quality Inspection & Refund
Once our quality assurance team inspects the returned goods, your refund or exchange will be processed within 7 to 10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing